Questions about ESCAPE ROOM OZ

Q: We have more than 6 players, so can you handle large groups?                     A: Just call us. We can help to organize your extra players into a larger room and we have a party room available as well.

Q: Is it scary in the Outback Hell Room, or any of the the rooms?                     A: Yes, for a short time in preparation for our Halloween Month, 15th Oct – 15 Nov.

Q : Will I need my reading glasses?                                                                           A: Yes. But, if you forget them, we do have some spare glasses which may suit you.

Q: Will I really travel through time in the Time Travelers Room?                      A: Yes. So if you have a Space-time Passport, please bring it!!

Q : I want to play with my friends only. What should I do?
A : If you would like to team up with your friends and do not want other players to join you, please request this by phoning to make a personal booking and we will ensure you are the only players in the game.

Q : Can I take photos or video in the room?
A : No. No iPhones, iWatches, iAnklets, or iBrows. No, cameras are not allowed in the room.

Q : Are tickets transferable to my friend?
A : Yes. You can give/sell your tickets to another person.

Q : Are tickets refundable if we cannot attend?
A : Yes. Only if the request is made 1 week before the game date.

Q : What if I don’t like being locked in a room.                                                         A : All rooms are fitted with digital locks with EMERGENCY KEYS to allow a quick exit from any room  in an emergency.

Q : Is there anything about the rooms we should know before we play?           A : Yes. The Dungeon requires all players be blindfolded before they enter the room, then shackled together as part of the story once in the room. Also, it is dark!

Q : Can I put all the tickets under my name?
A : Yes. Please make sure that your name is on a all of the players name fields for booking purposes, this is fine.

Q : We want to play the game as our team-building activity. Is it possible?
A : Sure! Please contact us by phone or email for your corporate booking.

Q : Can kids play the game?
A: Yes. However, children under 16 years of age must be accompanied by a paying adult. The Dungeon room is also a DARK ROOM, very minimal light. So children under 8 years old may not wish to enter this room. Some puzzles will require the adult mind to help the kids solve them, and we like to think our escape rooms are a great activity for the whole family. # Not recommended for children under 5 years of age. Children up to the age of 16 will need a guardian/parent’s signature on the waiver in order to play the game. Please contact us if you need the parent waiver in advance. We will send you a PDF file.



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